We do not offer returns or refunds on purchased products.

However, exchanges are accepted within 7 days of delivery, provided that the product is unused, unopened, and has not been installed or used in any way.

To be eligible for an exchange, the product must be returned in its original condition and packaging, along with all original accessories and components.

Products that have been used, installed, damaged, altered, or are not in their original condition will not be eligible for exchange.

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery so we can review the issue and assist you with the exchange process.

Exchange Delivery Charges

If you wish to exchange a product for any reason, the delivery charges for sending the product back to us will be paid by the customer. National Electric Store will not be responsible for the return shipping or delivery charges for customer-requested exchanges.

All exchange requests are subject to inspection and approval by National Electric Store.

For exchange requests, please contact us through the contact information provided on our website.